Shipping Policy

Please note that we are not responsible for shipping delays caused by factors beyond our control, such as weather conditions or customs clearance.

Ensure you provide accurate shipping information and track your order using the provided information.

We do not offer free shipping; all orders ship via FedEx Express Standard. Please review the information below to ensure accurate delivery of your Curetonix shipment.

For PO Box customers, please choose standard shipping at checkout and include your PO Box address in your shipping information. Otherwise, choose upgraded shipping and provide your physical address for delivery.

Packages marked as delivered to the address entered on your order are subject to product replacement only if deemed missing or stolen by the carrier. Please contact info@tryurbrain.com within 14 days of your shipment's original date of delivery for assistance.

Please ensure your address is correct before you complete your order as we are not responsible for shipments marked as delivered to incorrect addresses.

We cannot guarantee changes can be made to orders once submitted, and we are unable to cancel or modify an order once fulfilled and in transit.

Processing timeline:

We process and ship orders all days of the business week, with the rare exception of holiday closures.

All orders ship via FedEx Express Standard, and we process orders within 1-2 business days of receipt. We thank you in advance for your patience surrounding major site events and product launches.

Delivery timelines:

• FedEx Express Standard Shipping (3-7 business days) - your shipment will depart within 1-2 business days of receipt.